{"id":2757,"date":"2025-04-05T11:47:43","date_gmt":"2025-04-05T09:47:43","guid":{"rendered":"https:\/\/audioacademyeu.eu\/cz\/reklamacni-rad\/"},"modified":"2026-02-10T16:05:51","modified_gmt":"2026-02-10T15:05:51","slug":"complaints","status":"publish","type":"page","link":"https:\/\/audioacademyeu.eu\/cs\/complaints\/","title":{"rendered":"Reklama\u010dn\u00ed \u0159\u00e1d"},"content":{"rendered":"\n<p>Tento reklama\u010dn\u00ed \u0159\u00e1d upravuje zp\u016fsob a podm\u00ednky reklamace digit\u00e1ln\u00edho obsahu (MP3 soubor\u016f), kter\u00fd je prod\u00e1v\u00e1n prost\u0159ednictv\u00edm internetov\u00e9ho obchodu Audioacademyeu na webov\u00e9 adrese poslechovaanglictina.cz.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Definice<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Prod\u00e1vaj\u00edc\u00ed<\/strong>: provozovatel internetov\u00e9ho obchodu Audioacademyeu, Ing. Tom\u00e1\u0161 Dvo\u0159\u00e1\u010dek, I\u010cO: 61951404, s\u00eddlem Dru\u017eebn\u00ed\u00a0 255\/72, 725 26 Kr\u00e1sn\u00e9 Pole, zaps\u00e1n v \u017eivnostensk\u00e9m rejst\u0159\u00edku, <\/li>\n\n\n\n<li><strong>Kupuj\u00edc\u00ed<\/strong>: spot\u0159ebitel nebo podnikatel, kter\u00fd uzav\u00edr\u00e1 s prod\u00e1vaj\u00edc\u00edm kupn\u00ed smlouvu na d\u00e1lku prost\u0159ednictv\u00edm e-shopu.<\/li>\n\n\n\n<li><strong>Digit\u00e1ln\u00ed obsah<\/strong>: MP3 soubory, kter\u00e9 nejsou dod\u00e1v\u00e1ny na hmotn\u00e9m nosi\u010di, ale jsou poskytov\u00e1ny ke sta\u017een\u00ed.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2. Odpov\u011bdnost za vady<\/h3>\n\n\n\n<p>Prod\u00e1vaj\u00edc\u00ed odpov\u00edd\u00e1 za to, \u017ee digit\u00e1ln\u00ed obsah p\u0159i p\u0159evzet\u00ed nem\u00e1 vady, zejm\u00e9na \u017ee:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>odpov\u00edd\u00e1 popisu na webov\u00fdch str\u00e1nk\u00e1ch,<\/li>\n\n\n\n<li>je poskytov\u00e1n ve spr\u00e1vn\u00e9m form\u00e1tu (nap\u0159. MP3, bitrate, d\u00e9lka),<\/li>\n\n\n\n<li>je funk\u010dn\u00ed a lze jej p\u0159ehr\u00e1t b\u011b\u017en\u00fdmi prost\u0159edky.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">3. Uplatn\u011bn\u00ed reklamace<\/h3>\n\n\n\n<p>Reklamaci je mo\u017en\u00e9 uplatnit n\u00e1sleduj\u00edc\u00edmi zp\u016fsoby:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>e-mailem na adresu: eshop@audioacademyeu.eu, eshop@poslechovaanglictina.cz<\/li>\n\n\n\n<li>po\u0161tou na adresu: Dru\u017eebn\u00ed\u00a0 255\/72, 725 26 Kr\u00e1sn\u00e9 Pole<\/li>\n\n\n\n<li>prost\u0159ednictv\u00edm u\u017eivatelsk\u00e9ho \u00fa\u010dtu <\/li>\n<\/ul>\n\n\n\n<p>V reklamaci pros\u00edm uve\u010fte:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>va\u0161e jm\u00e9no a kontaktn\u00ed \u00fadaje,<\/li>\n\n\n\n<li>\u010d\u00edslo objedn\u00e1vky,<\/li>\n\n\n\n<li>popis z\u00e1vady digit\u00e1ln\u00edho obsahu,<\/li>\n\n\n\n<li>p\u0159\u00edpadn\u011b p\u0159ilo\u017ete sn\u00edmek obrazovky nebo jin\u00fd d\u016fkaz.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">4. Lh\u016fty<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Reklamaci vy\u0159\u00edd\u00edme bez zbyte\u010dn\u00e9ho odkladu, nejpozd\u011bji do 30 dn\u016f od jej\u00edho uplatn\u011bn\u00ed.<\/li>\n\n\n\n<li>O v\u00fdsledku reklamace v\u00e1s budeme informovat e-mailem nebo jin\u00fdm dohodnut\u00fdm zp\u016fsobem.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">5. Mo\u017enosti \u0159e\u0161en\u00ed<\/h3>\n\n\n\n<p>Pokud bude reklamace uzn\u00e1na jako opr\u00e1vn\u011bn\u00e1, m\u00e1te n\u00e1rok na:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>opravu<\/strong> (nap\u0159. znovu poskytnut\u00ed spr\u00e1vn\u00e9ho a funk\u010dn\u00edho souboru),<\/li>\n\n\n\n<li><strong>p\u0159im\u011b\u0159enou slevu<\/strong>,<\/li>\n\n\n\n<li><strong>odstoupen\u00ed od smlouvy<\/strong> (vr\u00e1cen\u00ed pen\u011bz), pokud nelze digit\u00e1ln\u00ed obsah opravit nebo nahradit.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">6. Odstoupen\u00ed od smlouvy<\/h3>\n\n\n\n<p>Upozor\u0148ujeme, \u017ee podle \u00a7 1837 p\u00edsm. l) ob\u010dansk\u00e9ho z\u00e1kon\u00edku <strong>nen\u00ed mo\u017en\u00e9 odstoupit od smlouvy o dod\u00e1n\u00ed digit\u00e1ln\u00edho obsahu, pokud bylo pln\u011bn\u00ed zah\u00e1jeno s v\u00fdslovn\u00fdm souhlasem kupuj\u00edc\u00edho p\u0159ed uplynut\u00edm lh\u016fty pro odstoupen\u00ed od smlouvy a kupuj\u00edc\u00ed byl pou\u010den, \u017ee t\u00edmto souhlasem ztr\u00e1c\u00ed pr\u00e1vo na odstoupen\u00ed od smlouvy.<\/strong><\/p>\n\n\n\n<p>P\u0159i n\u00e1kupu MP3 soubor\u016f tedy nelze odstoupit od smlouvy, pokud u\u017e bylo sta\u017een\u00ed umo\u017en\u011bno.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">7. Mimosoudn\u00ed \u0159e\u0161en\u00ed spor\u016f<\/h3>\n\n\n\n<p>Kupuj\u00edc\u00ed m\u00e1 pr\u00e1vo obr\u00e1tit se se svou st\u00ed\u017enost\u00ed na org\u00e1n dohledu nebo st\u00e1tn\u00edho dozoru, zejm\u00e9na:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u010cesk\u00e1 obchodn\u00ed inspekce<\/strong> (<a href=\"https:\/\/www.coi.cz\" target=\"_blank\" rel=\"noreferrer noopener\">www.coi.cz<\/a>)<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">8. Z\u00e1v\u011bre\u010dn\u00e1 ustanoven\u00ed<\/h3>\n\n\n\n<p>Tento reklama\u010dn\u00ed \u0159\u00e1d je platn\u00fd od 20.10.2017 a je k dispozici na webov\u00fdch str\u00e1nk\u00e1ch [URL].<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tento reklama\u010dn\u00ed \u0159\u00e1d upravuje zp\u016fsob a podm\u00ednky reklamace digit\u00e1ln\u00edho obsahu (MP3 soubor\u016f), kter\u00fd je prod\u00e1v\u00e1n prost\u0159ednictv\u00edm internetov\u00e9ho obchodu Audioacademyeu na webov\u00e9 adrese poslechovaanglictina.cz. 1. Definice 2. Odpov\u011bdnost za vady Prod\u00e1vaj\u00edc\u00ed odpov\u00edd\u00e1 za to, \u017ee digit\u00e1ln\u00ed obsah p\u0159i p\u0159evzet\u00ed nem\u00e1 vady, zejm\u00e9na \u017ee: 3. Uplatn\u011bn\u00ed reklamace Reklamaci je mo\u017en\u00e9 uplatnit n\u00e1sleduj\u00edc\u00edmi zp\u016fsoby: V reklamaci pros\u00edm uve\u010fte: [&hellip;]<\/p>\n","protected":false},"author":1976,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_theme","meta":{"_acf_changed":false,"inline_featured_image":false,"_sitemap_exclude":false,"_sitemap_priority":"","_sitemap_frequency":"","footnotes":""},"class_list":["post-2757","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/audioacademyeu.eu\/cs\/wp-json\/wp\/v2\/pages\/2757","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/audioacademyeu.eu\/cs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/audioacademyeu.eu\/cs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/audioacademyeu.eu\/cs\/wp-json\/wp\/v2\/users\/1976"}],"replies":[{"embeddable":true,"href":"https:\/\/audioacademyeu.eu\/cs\/wp-json\/wp\/v2\/comments?post=2757"}],"version-history":[{"count":1,"href":"https:\/\/audioacademyeu.eu\/cs\/wp-json\/wp\/v2\/pages\/2757\/revisions"}],"predecessor-version":[{"id":4637,"href":"https:\/\/audioacademyeu.eu\/cs\/wp-json\/wp\/v2\/pages\/2757\/revisions\/4637"}],"wp:attachment":[{"href":"https:\/\/audioacademyeu.eu\/cs\/wp-json\/wp\/v2\/media?parent=2757"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}